Returns Policy
Effective Date: [11-1-2024]
Welcome to Corndoges.com
We want you to be completely satisfied with your purchase from Corndoges.com. If you are not satisfied for any reason, we offer a 30 day return and refund policy subject to the following terms:
1. Return Eligibility
- Standard Returns: We accept returns within 30 days from the date of purchase.
- Condition of Products: Items must be unused, in original packaging, and in resalable condition.
- Non-returnable Items: Some items, such as custom items, are not eligible for returns.
2. How to Return an Item
To initiate a return, please follow these steps:
- Contact our customer service team at sales@corndoges.com or 803-401-5249 with your order number and details of the item you wish to return.
- You will receive instructions on how to return the item, along with a return authorization number (RA#).
- Return the product in its original packaging and condition.
3. Refunds
- Refund Process: Once we receive the returned product and verify its condition, we will process your refund. Refunds will be issued to the original payment method used during the purchase.
- Refund Timeframe: Please allow up to 10 business days for your refund to appear on your account.
- Shipping Fees: Shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the product was defective or an error occurred on our part.
4. Exchanges
If you wish to exchange an item, please follow the same process as a return and place a new order for the desired item. We do charge additional shipping fees for exchanges.
5. Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at sales@corndoges.com or 803-401-5249. A refund or replacement will be issued based on your preference.
6. Special Considerations
- Sale Items: Sale or clearance items are subject to specific return conditions. Please check individual product pages for additional details.
7. Contact Information
If you have any questions or concerns regarding our Returns and Refunds Policy, please contact our customer service team at sales@corndoges.com or 803-401-5249.
We reserve the right to change our refund and returns policy at any time to comply with applicable legal requirements.
By using our website, you acknowledge that you have read and agreed to both our Terms and Conditions and our Returns and Refunds Policy. We appreciate your business!